JW Marriott Charlotte | Hotel in Charlotte

| 9.4 (969 Reviews) |  1 Bathroom
Second Ward Hotel | JW Marriott Charlotte

Hotel in Second Ward, Charlotte

Luxury hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
JW Marriott Charlotte offers 381 air-conditioned accommodations with iPod docking stations and safes. Tempur-Pedic beds feature down comforters and premium bedding. LED televisions come with premium digital channels and first-run movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels
  • Toilet paper
  • Soap
  • Rainfall showerhead
Bedroom
  • Heating
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Down comforter
  • Tempur-Pedic bed
  • Premium bedding
  • Air conditioning
  • Bed sheets
  • Connecting rooms available
  • LED light bulbs
  • Iron/ironing board (on request)
  • Soundproofing
  • Local maps
  • Energy-saving switches
  • Laptop-friendly workspace
  • Desk
  • Electrical adapters/chargers
  • Restaurant dining guide
  • Desk chair
  • Water-efficient showers only
  • Safe
  • Phone
  • Guidebooks/recommendations
Breakfast
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Full breakfast available for a fee daily 6:00 AM–10:30 AM: USD 10-40 for adults and USD 10-20 for children
  • Free bottled water
  • Coffee/tea maker
  • Champagne service
  • Wet bar
Parking
  • Covered valet parking on site (USD 50 per night)
  • Wheelchair-accessible parking and van parking available
Accessibility
  • Wheelchair-accessible path of travel
  • Elevator
  • Wheelchair-accessible registration desk
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • In-room accessibility
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Phone accessibility kit
  • Grab bar near toilet
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible van parking
  • Visual fire alarm
  • Wheelchair-accessible spa
  • Wheelchair-accessible parking
  • Transfer shower
  • Wheelchair-accessible concierge desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-width doorways
  • Wheelchair-accessible pool
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible bathroom vanity
  • Braille signage
  • Stair-free path to entrance
  • Sign language-capable staff
  • Wheelchair-accessible path to elevator
Activities
  • Full-service spa
  • Outdoor pool
  • Shopping mall
  • 24-hour fitness center
Entertainment
  • LED TV
  • Premium channels
  • Digital channels
  • First-run movies
General
  • Ballroom
  • Elevator
  • Reception hall
  • ATM/banking services
  • Vending machine
  • Banquet hall
  • Chinese (Mandarin)
  • Spanish
  • English
  • French
  • Hungarian
  • American (Sign language)
  • Japanese
  • No plastic coffee stirrers
  • Biodegradable coffee stirrers
  • Vegan dining options
  • Double-glazed windows
  • Vegetarian dining options
  • Couples dining
  • Romance packages available
  • Comprehensive food waste policy
  • At least 80% lighting from LEDs
  • TV in lobby
  • Smoke-free property
Guest Services
  • Children's books
  • Highchair
  • Art supplies
  • Outdoor pool
  • Soundproofed rooms
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • 24-hour front desk
  • Luggage storage
  • Wedding services
  • Dry cleaning service
  • Porter/bellhop
Internet
  • Available in all rooms: WiFi (USD 14.00 per day)
  • Available in some public areas: Free WiFi
Outdoors
  • Garden
Spa
  • Spa open daily
  • Manicures and pedicures
  • Massages
  • Facials

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: 12:30 am early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for full breakfast: approximately usd 10 to 40 for adults, and usd 10 to 20 for children fee for in-room wireless internet: usd 14.00 per day (rates may vary) covered valet parking fee: usd 50 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Brett
Nov 27, 2025 04:13:34 AM
Review Score:   10
Summary: Everything was great. Clean, friendly, beautiful, etc.
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 King Bed (Hearing Accessible)
Room Size: 378 square feet m2
1 King Bed
Room, 1 King Bed (Hearing Accessible)

General

Ping - 11, Square meters - 35, Square feet - 378, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Room, 1 King Bed with Sofa bed, Corner
Room Size: 450 square feet m2
2 King Bed and Double Sofa Bed
Room, 1 King Bed with Sofa bed, Corner

General

Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Square feet - 450, Separate sitting area, Sofa bed, Ping - 13, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed (Mobility Accessible, Tub)
Room Size: 378 square feet m2
1 King Bed
Room, 1 King Bed (Mobility Accessible, Tub)

General

Ping - 11, Square meters - 35, Square feet - 378, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Room, 1 King Bed (Mobility Accessible, Roll-in Shower)
Room Size: 378 square feet m2
1 King Bed
Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

General

Ping - 11, Square meters - 35, Square feet - 378, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed (Hearing Accessible)
Room Size: 378 square feet m2
1 King Bed
Room, 1 King Bed (Hearing Accessible)

General

Ping - 11, Square meters - 35, Square feet - 378, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed (Mobility Accessible, Tub)
Room Size: 378 square feet m2
1 King Bed
Room, 1 King Bed (Mobility Accessible, Tub)

General

Ping - 11, Square meters - 35, Square feet - 378, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed
Room Size: 378 square feet m2
1 King Bed
Room, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Doorbell/telephone notification, Ping - 11, Lever door handles, Grab bar - in bathtub, Grab bar - near toilet, Square meters - 35, Square feet - 378, Accessible bathtub, Bathroom emergency pull cord, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds
Room Size: 378 square feet m2
2 Queen Beds
Room, 2 Queen Beds

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Bathroom emergency pull cord, Lever door handles, Grab bar - in bathtub, Square meters - 35, Square feet - 378, Bed count minimum 2, Accessible bathtub, Bed count maximum 2
Room, 1 King Bed
Room Size: 378 square feet m2
1 King Bed
Room, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Doorbell/telephone notification, Ping - 11, Lever door handles, Grab bar - in bathtub, Square meters - 35, Square feet - 378, Accessible bathtub, Bathroom emergency pull cord, Bed count minimum 1, Bed count maximum 1, City view
Room, 1 King Bed, City View
Room Size: 391 square feet m2
1 King Bed
Room, 1 King Bed, City View

General

Number of living rooms 0, Square feet - 391, Number of bedrooms - 0, Ping - 11.0, Square meters - 36, Bed count minimum 1, Bed count maximum 1, City view
Room, 1 King Bed with Sofa bed, Corner
Room Size: 450 square feet m2
2 King Bed and Double Sofa Bed
Room, 1 King Bed with Sofa bed, Corner

General

Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Square feet - 450, Separate sitting area, Sofa bed, Ping - 13, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Concierge Level Room, 1 King Bed with Sofa bed, Corner
Room Size: 463 square feet m2
2 King Bed and Double Sofa Bed
Concierge Level Room, 1 King Bed with Sofa bed, Corner

General

Square meters - 43, Number of living rooms 0, Number of bedrooms - 0, Separate sitting area, Sofa bed, Ping - 13.0, Extra bed count 1, Square feet - 463, Bed count minimum 2, City view, Bed count maximum 2
Room, 2 Queen Beds
Room Size: 378 square feet m2
2 Queen Beds
Room, 2 Queen Beds

General

Number of living rooms 0, Number of bedrooms - 0, Doorbell/telephone notification, Ping - 11, Bathroom emergency pull cord, Square meters - 35, Square feet - 378, Bed count minimum 2, City view, Bed count maximum 2
Concierge Level Suite, 1 Bedroom
Room Size: 783 square feet m2
2 King Bed and Double Sofa Bed
Concierge Level Suite, 1 Bedroom

General

Number of living rooms 0, Dining table, Number of bedrooms - 1, Sofa bed, Extra bed count 1, Square feet - 783, Separate dining area, Square meters - 73, Ping - 22.1, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2
Concierge Level Room, 1 King Bed, Skyline View
Room Size: 391 square feet m2
1 King Bed
Concierge Level Room, 1 King Bed, Skyline View

General

Number of living rooms 0, Square feet - 391, Number of bedrooms - 0, Ping - 11.0, Square meters - 36, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 Bedroom
Room Size: 780 square feet m2
2 King Bed and Double Sofa Bed
Suite, 1 Bedroom

General

Number of living rooms 0, Dining table, Square meters - 72, Number of bedrooms - 1, Square feet - 780, Ping - 22, Bathroom emergency pull cord, Separate sitting area, Bed count minimum 2, Separate dining area, City view, Bed count maximum 2
Concierge Level Room, 2 Queen Beds
Room Size: 391 square feet m2
2 Queen Beds
Concierge Level Room, 2 Queen Beds

General

Number of living rooms 0, Square feet - 391, Number of bedrooms - 0, Ping - 11.0, Square meters - 36, Bed count minimum 2, City view, Bed count maximum 2
Check Hotel Availability
Nightly rates from:
USD321
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